26th International Association for Management of Technology Conference - IAMOT 2017

There are a lot of reasons that contribute to the failure of projects and their systems. Among those reasons, one that is very significant to project failure is the lack of project managers to view the project as one whole system that need to be studied for its reliability. In this recommended reliability study, not only physical resources are considered in the analysis but the human reliability, which reflects the human resource (project managers and their employees and their relationships) that is present in projects, should be also considered. In other words human versus human factor should be included in the analysis and assessment of project systems reliability. This human factor should be an important consideration in all stages of project design, implementation and management as in most times it is overlooked by project managers and ignored in the success/failure analysis of the project. This paper strongly recommends the incorporation of a new reliability management perspective that views the human (management and employees), physical (material, machine and money) and client (external) resources as components in one whole integrated system all to be connected in a parallel reliability connection. This reliability view, if adopted, will allow project managers to operate their project systems effectively for achieving a higher rate of success and to avert possible chances of their failure.