26th International Association for Management of Technology Conference - IAMOT 2017

Artificial Intelligence(AI) has drawn significant attention in our society and many have high hopes of what AI will bring, such as improvement in productivity and quality. However, there are also growing concerns and warnings of what the technology will bring, such as mass unemployment from job substitution or social inequality. Thus, we have conducted Technology Assessment(TA) of artificial intelligence to analyze the current state and to predict its subsequent impact on our society. The main purpose of TA was to reduce the risk caused by AI technology and to promote its positive impacts. In order to gather opinions and insights from various perspectives, we not only organized expert committee but also held citizen forum. 24-hour online survey also opened to anyone during the whole assessment process. Possible impacts of AI on our society were actively discussed, along with policy suggestions. The results were largely classified into 3 categories; changes in industry, changes in life & culture, and new ethical problems. In this paper, each TA process, as well as the result and future perspectives will be described in more detail.